Privacy Policy

This Privacy Policy explains how moxciting.com (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions, need more details about our privacy practices, or wish to file a complaint, please contact us:

Email: moxciting@gmail.com
Mail: 33 Lee Road, London UB6 7BS, United Kingdom
Phone: +44(0) 7900 9000 48 

Collecting Personal Information

When you visit our Site, we gather specific information about your device, interactions with the Site, and purchase details. Additional data may be collected if you contact us for support. Below are the types of Personal Information we collect and their purposes:

Device Information

  • Purpose: To ensure the Site functions correctly and to analyze Site usage for optimization.
  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Shared With: Shopify (our processor).
  • Collected Data: Browser version, IP address, time zone, cookie data, visited pages, search terms, and Site interaction details.

Order Information

  • Purpose: To provide services, process payments, arrange shipping, and send order confirmations.
  • Source: Provided by you during transactions.
  • Shared With: Shopify and CJ by AliExpress.
  • Collected Data: Name, billing and shipping addresses, payment information (including credit card details), email, and phone number.

Customer Support Information

  • Purpose: To offer customer assistance.
  • Source: Collected from you when you contact us.
  • Shared With: Shopify, Meta, Google
  • Collected Data: Email, Shopping preferences.

Minors

Our Site is not designed for individuals under the age of 17. If you are a parent or guardian and believe your child has shared Personal Information with us, please contact us to request deletion.

Sharing Personal Information

We share Personal Information with third-party service providers to facilitate our services. Examples:

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements and marketing communications.

Opt-Out Options

Alternatively, use the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your information to:

  • Provide services, process orders, ship products, and share updates.
  • Communicate promotions or offerings.

Retention

We retain your Personal Information for our records unless you request its deletion.

Automated Decision-Making

We engage in limited automated decision-making (e.g., fraud prevention through Shopify).

Selling Personal Information

Under the California Consumer Privacy Act (CCPA), our Site may sell Personal Information (e.g., usage data, purchase history).

Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access and port your Personal Information.
  • Request corrections, updates, or erasure.

Contact us to exercise these rights. Your data will initially be processed in Ireland and may then be transferred outside the EEA (e.g., to Canada or the U.S.).

CCPA (California Residents)

You have the right to:

  • Access your Personal Information.
  • Request corrections, updates, or erasure.
    To designate an authorized agent for such requests, contact us.

Cookies

We use cookies to improve your browsing experience and collect analytics data. Common cookies include:

Name Function Duration
_secure_session_id Navigation through storefront. 24 hours
_tracking_consent Manages tracking preferences. 1 year
cart Shopping cart management. 2 weeks

For more details, visit Shopify’s Cookie Policy.

Do Not Track

We do not alter data practices in response to "Do Not Track" signals.

Changes

We may update this Privacy Policy periodically to reflect changes in practices or regulations.

Complaints

If unsatisfied with our response, contact your local data protection authority (e.g., ICO in the UK).

Last Updated: January 14, 2025